Legal
Privacy Policy
Last updated: April 2026 · Northline Studio, Webster, MA
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how it's protected.
1. Who We Are
Northline Studio is a web design and development business based in Webster, Massachusetts, USA ("we", "us", "our"). This policy explains how we collect, use, and protect your personal information when you use our website (northlinestudio.info) or engage our services.
2. Information We Collect
We collect information you provide directly to us, including: • Contact form submissions: name, business type, email address, and message. • Payment and checkout: name, email address, and billing details processed by Stripe. We do not store your payment card information — it is handled entirely by Stripe. • Communications: emails or messages you send us directly. We also collect limited technical data automatically, including IP address, browser type, pages visited, and time spent on site, via standard web analytics.
3. How We Use Your Information
We use the information we collect to: • Respond to your inquiries and manage your project. • Process payments and send receipts. • Deliver ongoing services (care plans, updates, support). • Improve our website and services. • Send service-related communications (project updates, invoices). We do not sell your personal information to third parties.
4. Third-Party Services
We use the following third-party services that may process your data: • Stripe — payment processing. Your payment information is handled by Stripe under their Privacy Policy (stripe.com/privacy). • Supabase — secure database storage for contact form submissions and project records. • Vercel — website hosting and deployment infrastructure. • Google Analytics (if enabled) — anonymized website usage data. Each of these providers maintains their own data protection practices.
5. Data Storage & Security
Your data is stored securely in Supabase with row-level security policies. Payment data is processed and stored by Stripe and never touches our servers. We take reasonable technical measures to protect your information from unauthorized access, but no method of transmission over the internet is 100% secure.
6. Data Retention
We retain contact and project records for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us. Payment records may be retained for tax and accounting purposes as required by law.
7. Your Rights
You have the right to: • Access the personal information we hold about you. • Request correction of inaccurate data. • Request deletion of your data. • Opt out of any marketing communications (we rarely send these). To exercise any of these rights, contact us at gabe@northlinestudio.info.
8. Cookies
Our website may use cookies for analytics and performance purposes. You can disable cookies in your browser settings. We do not use cookies for advertising or tracking across third-party sites.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
Contact Us
For any privacy-related questions or requests, contact us at gabe@northlinestudio.info